Thursday, March 11, 2010

Reforms Make It Harder To Give Credit Cards To College Students


By Jonathan Summers

Due to the latest credit card alterations that are starting up next year, card issuers will have a strenuous time getting teenagers on college campuses to apply for credit cards without their parents' knowledge. As students arrive on campus, card issuers will be there to meet them at many schools.

"Issuers will try to continue to market to college students between now and the time the legislation takes effect," said Bill Hardekopf, chief executive of LowCards.com, a site that tracks cards. That means schooling them to budget and handle a checkbook and debit card in advance to having a credit card.

Card issuers target mainly young adults because people tend to be faithful to their first card, said Christine Lindstrom, U.S. Public Interest Research Group's higher-education program director. Plus, young adults are more inclined to carry revolving debt and pay late, producing more interest and fees for the card issuers, she said.

Card issuers also will need a co-signers approval to increase credit limits of a cardholder younger than 21. And issuers won't be authorized to offer T-shirts or trinkets to entice students. Some credit experts say students need a card to start building a credit history and score.

But there's no need to rush this, and it can backlash if students mismanage cards. Young adults should worry less about their credit score and focus more on regulating good financial habits between ages 16 and 21, said Craig Watts, a spokesman for FICO, the company that created a broadly used credit score. "The credit score will take care of itself," he says.

A survey announced in April by Sallie Mae denotes that many young adults aren't experienced managers of credit. Undergraduates on average carried record card debt of $3,173, or 46 percent more than four years earlier.

Various schools, out of concern for students, don't grant marketers to pitch cards on campus. After a few years of living on their own, paying bills and managing credit, they can apply for a credit card under their own name when they turn 21. Never co-sign, advises Janet Bodnar, author of "Raising Money Smart Kids." Besides, she added, students are more likely to learn money skills if responsible for their own debt.

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How To Collect Debt


By Jonathan Summers

The main point is, the more time that passes between the time the payment was owed and the time the consumer is contacted, the less likely you are to packet any sort of payment. If you're serious about making a turnout, there are three ways to handle collection on past debt; in house efforts, hiring a collection agency, or taking legal action.

Collecting the debt by yourself: If the debt is new or small, you'll most likely start by trying to collect the debt yourself before hiring a collection agency or a lawyer. The most efficient way to start the process of collecting an unsettled debt is by calling the debtor. Many nonpaying customers can talk a great talk on the phone, but then never deliver. If the business is local, aspire to make an appointment with their finance manager to talk face to face.

Another yielding way to motivate clientele to make a payment is by applying a 10 day demand letter. Some collection agencies offer a free 10 day demand letter service that includes postage and mailing of a demand letter sent on official collection agency letterhead. Many times, this is enough to get your customer to part with their payment.

Hire a Collection Agency: Many small enterprises at the beginning dont think of hiring a collection agency to collect oustanding debt, but of the outsourced solutions, a collection agency is usually the most cost effective and gets the best results. With a collection agency, you don't pay until they collect the debt, meaning that the collection agency is highly inclined to find a way to get the customer to pay. Because they don't get paid unless you do, a collection agency tends to work fast and much more efficient when working on a contingency basis.

Today's current collection agencies don't use scare tactics or bully customers. Besides, not all clientle who are behind on payments are deadbeats. When you choose a collection agency, make sure one of its goals is to maintain extreme professionalism and one that fallows the FDCPA diligently.

Taking the legal avenue: Another choice to collecting a debt is to take legal action whether by taking the debtor to small claims court or by hiring a lawyer to pursue the debtor.

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What does a Collection Company do?


By Mallory Megan

What is a collection company?

There are a few possibilities.

Some creditors will attempt to fool a debtor by using a separate company name, address, and phone number for their internal collection departments, in order to give the impression of an "outside" agency. This strategy is should only be used when the debt is recent (under six months past due.)

However, most debt collection activity is performed by a third-party collection company, These are separate from the original creditors, and "work" bad debt on behalf of various lenders and 1st party credit granters. They occasionally purchase bad debts which have been designated as charge-offs or write-off's by the original creditor.

This FAQ focuses on third-party collection companies.

How do they make money?

3rd party collection companies often work on a contingency bases, where they receive a percentage of the amount that they collect. Individual collectors are often paid a low base salary plus bonus based on their personal goals.

Some agencies also purchase large groups of charged-off bad debts for a small percentage of the face value (amount owed.) After a debt is sold, the debtor now owes the full amount to the purchaser. Since the chances of recovery decrease substantially with time, an agency might only pay 1% - 5% of face value. The agencies' profits come from the difference between the purchase price and the amounts that are eventually collected.

How does the collection process work?

The primary tools of a collection company are letters and telephone calls.

What are the dunning notices like?

The letters are computer-generated, and are often in a standardized series which starts with a friendly, "reminder" tone, and may progress to ultimatums. The letters are pre-written and sent to many debtors; they are not personal.

The 1st demand letter must state that the recipient has the right to dispute the validity of the debt or request verification of the debt (in writing). By law the agency must send some confirmation after verifying it with the original creditor. Demand letters must also contain the statement that they come from a debt collector, and that any information obtained will be used for the purpose of collecting the debt. Collectors are forbidden to print anything on the outside of the envelope which may indicate or suggest that this is a collection attempt. The return address label must also be discreet, so many companies will just use their company's initials, or some other nondescript name.

Depending on how the debtor reacts to the demand will affect what additional notices (if any) the company will select from its library. Voluntary resolution (e.g. making payment arrangements and/or partial payments) may result in letters with a gentler tone. Deceptive or belligerent reactions from the debtor may result in a more threatening tone.

Debt Collectors strive to create a sense of urgency, to try and collect the debt within the shortest amount of time. This hopefully will instigate the debtor to prioritize that particular past due account. Deadlines may be set, such as, Pay this amount within 10 days or there may also be threats, such as, ...Or we will proceed with further collection efforts. But most of the time, if a debtor fails to meet the demand, all that will happen is that yet another dunning notice will arrive, making the same basic threats. The & further collection action usually just means more dunning letters.

Collection letters will always persuade the debtor to call the collection company directly on the telephone. If the debtor doesn't call within 30 days, then a collector will often call the debtor.

What are the telephone calls like?

Individual telephone collectors may be assigned a group of accounts, and spend their entire workday, every day, calling them. Their enthusiasm is fueled by frequent performance evaluations and personal commission payments. The size of a collector's own paycheck is dependent upon how much money s/he extracts from debtors. Between that factor, and the relentless confrontations, this is a very high-stress job, with high employee turnover.

If a debt collector calls and reaches someone other than the debtor (e.g. a boy/girl friend), s/he is legally prohibited from disclosing that "this is an attempt to collect a debt." Each state has there own laws but this may or may not include the debtor's spouse. If the collector reaches an answering machine or voice mail, s/he will often leave an approved message, but is prohibited from giving details for the call, since someone besides the debtor may hear it. The basic message goes something like, "I am calling for ABC Company. It is very important that you call me back. My name is JR Rooney, and my number is 1-631-776-8109." S/he will typically sound rather apathetic and sonorous. Collection companies may be required to provide a phone number which is free for the debtor to return the call. They also may attach their toll free numbers to caller ID equipment which will instantly identifies and logs the phone number the debtor is calling from, in order to call the debtor at that number in the future.

When speaking with a debtor, many collectors (especially those without much experience) will use a script, which contains a pre-written introduction, request for payment, and has various branches to follow, depending on how the debtor responds. If a particular debtor is taking up too much time, without making arrangements to pay, the collector will be inclined to move on to other accounts.

Any information that the debtor gives about his/her financial situation (e.g. income or current employment, etc.) will be noted on the file's record and used to estimate the probability of a recovery, the advantage of legal action, and so forth.

But what can the collection company actually do?

If they are working the debt 100% commission, they can send some more demand letters and make some more scripted phone calls.

They can also report the item to the credit bureaus. And if they are working on commission, they can recommend a lawsuit, or if they own the debt, they can sue. However, the actual chances or intentions of this are often significantly less than they try to suggest to the debtor.

Collection companies can not legally seize a debtor's assets, bank accounts, or paycheck unless there has already been a successful lawsuit with a judgment awarded to them.

Collection companies can not legally make any kind of public announcements or disclosures concerning the debt, except to the credit bureaus.

Collection companies can not legally get a debtor fired from his/her job.

Collection companies can not legally engage in any type of physical violence or threats thereof.

Why do debtors pay?

Often, the reasons include anxiety, guilty conscience, persuasion, and a lack of education of the legal situation. Plus it is the right thing to do.

The debtor may feel guilty and ashamed of being a "deadbeat," and may perceive a judgment of his/her value as a person.

The debtor may have greatly exaggerated ideas about what collectors are (legally) capable of doing, and may have outdated stereotypes in mind.

The debtor may be overwhelmed by the aggressive and relentless demands, from companies that may seem so powerful. S/he may take it personally, and assume that great individual attention is being given to this particular collection file.

Consumers being contacted by collection companies are typically in serious financial difficulty, and under emotional stress about the general situation, so they may be confused and vulnerable.

Some debtors aren't aware of their legal rights, and feel hopeless.

There are two main things that a collection company can actually do that a debtor should be concerned about. These involve damage to credit reports, and the smaller possibility of a lawsuit.

What about credit reports?

3rd party collection companies have the resources to report a debt to 1 or more of the credit bureaus, as a "Collection Account". Paying this debt off will not result in the item being removed from the consumer's credit reports - it will simply be marked "Paid in full." Collection companies can report bad accounts that they have purchased as well as debts that are placed on a contingent bases.

Also, a collection company may request a debtor's credit report, in order to get an idea of his/her general financial situation, and to get an updated address and phone number.

How long do collection accounts last?

Collection accounts are subject to the normal 7 year time limit for appearing on a credit report. As specified in Section 605 of the FCRA this time limit is based on the date of the original delinquency.

What is the probability that the collection company will file suit?

If the debt still belongs to the original creditor, a third-party collection company cannot file a lawsuit. But if the balance is large, the debtor is being resistant, and if there are indications that the debtor has vulnerable assets, the agency may send the account back to the creditor with a recommendation to sue. Each creditor has its own criteria for the decision; for example, the amount must be substantial (often $1500 or more, at the very least.)

Collection companies try to avoid sending too many accounts back, it gives the appearance that they aren't very good at collecting. Also, letters and phone calls are much less expensive than filing suit.

If a collection company has purchased the debt, then they have the ability to file suit, but by that time, the debt is likely to be rather old, and the agency doesn't have much invested in it.

Collectors tend to focus on fear and intimidation, since those things can work much more quickly, cheaply, and efficiently than legal action.

Lawsuits certainly are brought against plenty of debtors, but not nearly as often as debtors fear. There is a big difference between, "Pay up or we will continue with collection action," compared to an actual Summons And Complaint.

If the debt is substantial and recent, and the debtor appears to be a good target (e.g. reasonable assets or income), a lawsuit is a real possibility. If you are served with legal documents specifying a particular court, hearing date, etc., you should see a qualified attorney immediately. That area is beyond the scope of this FAQ.

How are collection companies regulated?

The most important law is the Fair Debt Collection Practices Act (FDCPA), which places many restrictions on collection activities. The FDCPA only covers third-party collection companies, not original creditors.

Each state may also have applicable laws regarding such things as telephone harassment.

Who enforces the FDCPA?

The Federal Trade Commission (FTC) oversees the debt collection industry, and has the authority to impose fines or other penalties for violations. However, the FTC does not get involved with individual customer cases. Once they receive a large number of complaints they look for patterns of violations which could then lead to action against a particular collection company.

What if a collection company ownes the debt?

The collection company then becomes the creditor for most purposes. The debtor will not be able to make any payments to the original creditor. The agency might be technically able to file a lawsuit against the debtor, (although this is not likely.)

However, the Federal Trade Commission has issued a Staff Opinion Letter which indicates that, even if a collection company has purchased a debt, it is still covered under the Fair Debt Collection Practices Act as a "third-party debt collector."

What about the relevant time limits?

The debt does not become some kind of "new" debt just because it was sold. For example, the 7 year credit reporting time limit is still based on the original delinquency date with the original creditor. The statute of limitations for filing lawsuits is also based on that same date. These limits can not be legitimately "reset" by a collection company that has bought the debt.

However, the statute of limitations may possibly be reset if the debtor makes a specific promise to pay, or a partial payment.

Can the collection company do anything after the time limits are up?

Yes. The statute of limitations only covers the filing of lawsuits, and the credit reporting time limit only covers bureau listings. There is no time limit on letters and phone calls.

A collection company that has purchased a bundle of "out-of-statute" debts (where the SOL has already expired, or "run") is hoping that, either the debtors will feel guilty, or that they won't be aware of that "out-of-statute" status. But if a particular debtor makes it clear that s/he understands the legal situation, then the collectors are likely to give up and move on to easier targets.

Can collectors call the debtor's place of employment?

Yes, but there are limitations. For example, they can not legally tell your employer about the debt, or try to have you fired.

Is there any way to make them stop calling?

Yes. According to section 805 of the Fair Debt Collection Practices Act:

"(c) CEASING COMMUNICATION. If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except --

(1) to advise the consumer that the debt collector's further efforts are being terminated;

(2) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or

(3) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified remedy.

If such notice from the consumer is made by mail, notification shall be complete upon receipt."

So the consumer can just send a 3rd party collection company a written notice (preferably citing the FDCPA), ordering them to stop the collection letters and calls, and the company is legally obligated to comply. The only permissible contact thereafter is to notify the debtor of specific "remedies," like legal action, but usually the collectors won't even bother.

If the creditor hasn't decided on whether or not to file a lawsuit, then that decision may be made at this point, rather than being delayed.

After a "cease and desist" notice from the consumer, the debt may then be returned to the original creditor, passed on to another third-party agency, or simply filed away, depending on the circumstances. The agency may still report the account to the credit bureaus.

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10 Tips To Successfully Collect A Debt


By Mallory Megan

10 Tips to help you recover money:

PREPARE: Go over the paperwork on the debtor before making a call. Knowing the history of the account is key. Have all the records in front of you, ready for reference if needed.

ATTITUDE: Adopt a straight, professional business-like attitude. You have a contract, you delivered the goods, money is owed, and you have a right to expect payment. Never let it become personal. Don't yell or raise your voice; and NEVER swear. Don't threaten; legal action is your recourse.

CONTACT: It is important that you are talking to the decision maker. Do not let any individuals brush you off with "You'll have to talk to the bookkeeper." Identify the person who can cut you a check. If you can not get through after several calls, let the secretary know that you know your calls are being screened. Tell her the purpose of your call and if necessary give a deadline.

CONTROL: Always control the conversation. Keep it focused on the debt and on the repayment schedule. Do not let the debtor sidetrack you with personal history, excuses, etc. Remember, the objective of your call is to collect money, or get a commitment to pay not to become friends with the debtor or win arguments.

FLEXIBLE: Always be prepared to adjust to any situation. Think about the kind of customer you are dealing with and adapt to meet the circumstances. Be prepared to accept a reasonable payment schedule, and a willingness to deal with a customers circumstances.

NOTES: Keep detailed, accurate notes of every contact with the customer. Probe for further information on the customer. Notes of these contacts will help you in subsequent phone calls, and may be invaluable in litigation. Good notes will also help in further credit decisions, or in cases where skip tracing may be needed.

PRODUCTIVE: Keep contact brief and to the point. This is a business call, not a social one. View your efforts on a ratio of time expended to results achieved. Long conversations probably mean the customer is stalling you, or trapping you in the buddy syndrome.

PRECISE: Never leave a contact open ended, such as "Well talk next week," or "Ill send what I can." Every contact should result in a commitment to payment, of a specific amount, by a specific date, even the check number the customer is using to pay the pledge.

TIME: The longer an account is outstanding, the less likely it is that it will be paid. If payment is not arranged or a payment plan is not established within 90 days, place the claim with a collection agency or start legal proceedings.

PLACEMENT: Just type "Collection Agency" to any search engine and pick a firm that ranks outside of the sponsored listings. If a Collection Agency needs to buy you or bid for your business they must be desperate and could have money issues.

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What To Search For When Looking To Hire A Collection Agency


By Jonathan Summers

When scouting for a Business Collection agency, it is critical for businesses to find a collection agency that services their specific needs. Some corporation's may rely on collection agencies more than others. For example, a freelance graphic designer may only need to use a Collection agency's services once during his or her entire career. However, a larger company, such as a credit card company, may require the services of a Collection agency more repeatedly.

There are a few things that companies should look for when making a choice for the right Business Collection agency. These include:

Price. Not all Collection businesses will charge the same rate or the same way. Remarkably Collection agencies do, however, set their fees depending on a percentage of the total amount of the monies to be collected. For example, a collection company may charge ten percent of the total collection amount to the business that contracts it. Some collection agencies charge on a contingency basis, meaning they only charge once funds have been collected, while others can charge a upfront fee for their services.

Reliability. Not all Collection agencies are clones of each other when it comes to reliability and effectiveness. One of the preferred ways to conclude how dependable a Collection agency is likely to be is to complete a simple background check on the agency through the world wide web or search with the Better Business Bureau. Also, many Collection agencies will offer references or have a list of clients that they have provided services for that new clients may check before hiring the agency.

Contracts. Some Collection companies offer contract work or retainers for their clients. In such a case, the agency may work a fixed number of hours each month for a set fee. Companies need to be sure that they require a Collection agency's services before they sign a long-term contract or retainer contract so that they can be sure that they get what they pay for.

Methods. It is important to ensure that a Collection agency is able to use a variety of methods when contacting non-payees. For example, Collection agencies should not only be able to approach a non-payee diplomatically through letter writing and phone calls, but the Collection agency should also be able to use legal courses of action, if necessary. May Collection agencies are part of law firms, which enables them to file legal cases easily and quickly, if necessary.

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Wednesday, March 10, 2010

New Study Sheds Light On Spending Habits


By Jane O'Shea

It's happened to us all- we nip out at lunch and end up coming back with a bag full of new clothes or a stash of new CDs or DVDs, or after a stressful week we hit the shops on a Saturday to cheer ourselves up.

But we all know the pleasure those items give us is quickly dented, when the credit bill arrives or we check our bank account and are confronted with high overdraft fees. Then to cheer ourselves up we may even head back to the shops and spend even more.

A recent VitalSmarts study saw children being told they could earn some money and were asked how much they wanted to save and how much they were going to spend. They were then introduced into what VitalSmarts described as an impulse rich environment, with bright advertising posters, and samples of different sweets

The children were allowed to buy things, with the amount deducted from the money they were going to earn to recreate the scenario of buying on credit.

87% was the amount of the money the children said they wanted to save when asked before they went in, but the average that was actually saved was 32%, showing the power of a buying environment and how impulse is a huge factor in the buying process.

The deficit between what the children intended to save and what they actually saved echoes the pattern many adults follow. Often we will set a budget with all intentions of sticking to it, but once we get out there into the shops we are easily encouraged to buy, by the latest hot offers, buy on get one free offers and the general shopping environment, we just want to buy!

Avoiding the shops at all costs is the best way to break the pattern, but this is something which most of us can't do, as there are necessities we need to purchase. A more realistic method is to take a friend shopping with you and instruct them to keep you within your budget. Choose a friend who won't get sidetracked and explain to them what your budget is and why it is important you stay within it.

Rewards are another great way of staying on the straight and narrow, as if you give yourself regular treats, which are planned into the budget then you don't feel as hard done by and our more likely to achieve your spending goals.

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Important Factors To Consider Before Choosing A Instant Payday Loan Provider


By Vivienne Knoxville

When deciding where to get instant payday loans, you need to make sure that the service provider you chose are legitimate, one that has a long history of excellent service and flexible terms. For people who are considering on getting instant payday loans, there are certain things you need to consider before you send an application such as:

Interest Rates

One of the first things to consider when getting a short-term loan is the APR. Note that there are many payday loans that offer cash advances. These cash advances normally have a payment period of 30 days and they are not considered as long-terms financial commitments.

Added Fees

Before applying for a payday loan, you need to know all the kinds of added fees that will apply once you submit your application. All legitimate lenders will give a clear listing of all the added fees that they will charge as well as explanation as to why they are charging the fees. In addition, the added fees are normally deducted from the loan amount that will be deposited in your account.

Contact Details

It is understood that you must know all the vital contact details before you sign up for a payday loan. Some payday loans no faxing required but most can be contacted through telephone, email, fax or in person. When searching for a payday loan provider, always check the "About Us" on websites because this is where all the contact details are listed down including the company's physical address.

Repayment Plans

A large majority of payday loan have repayment periods of 4 to 30 days. However, if this period is not enough for you to pay off your loan, you may contact your lender and ask about an alternative repayment plans.

Faxing

There are some payday loans that require customers to fax the latest copy of their bank statements . However there are payday loans no faxing meaning they do not require customers to go through the trouble of faxing their statements. It is an absolute paperless process.

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